MG
Martin G

1 reviews | Active since Aug 2011

07 Mar 2017, 12:27

30% CO Payment debacle

<p>Bonitas wanted to enforce a 30% Co- Payment at certain Life-Health care hospitals , even after the Life Care hospitals said they would not enforce it . In the Sunday paper Rapport , Gerhard van Emmenis , stated that the Co- Payment is now s****ped , but alas no communication from Bonitas , I wonder why ?</p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Mar 2017, 12:50
Official

Hello a59473

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Group

Bonitas Medical Fund
Bonitas Medical Fund's reply09 Mar 2017, 15:46
Official

Hello a59473

Thank you for submitting a comment to us through Hello Peter.

As per the telephonic conversation with our representative; we hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.

Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team