BM
Bruce M
1 reviews | Active since Jun 2019
26 Jun 2025, 09:10
3 Month general waiting period never disclosed.
My membership has not even started and already I have issues with bonitas. I have had an unbroken medical aid history for around 10 years with no serious/chronic health conditions. I am leaving my current medical scheme because of a change in employer and because of their high price and poor service. I have unfortunately already signed up to bonitas and cancelled with the previous. When signing up there was no mention of a 3 month general waiting period and now there is suddenly one. I would not have wasted my time on this yet another useless medical aid.
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Replies (1)Bonitas Medical Fund's replyOfficial
27 Jun 2025, 08:59Hello Bruce M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply27 Jun 2025, 08:59
Official
Hello Bruce M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
