120324Q3G423

I have never seen a medical aid with such bad service I have called these people over and over again for assistance with my meds from Pharmacy Direct and they keep lying and saying they have liaised with the Pharmacy and my meds are coming and this is my first time using the service today my meds finish and guess what apart from rude call centre agents that are not even well informed on their product I still don't have my medication I regret leaving Discovery for these guys they not worth it as soon as I can I will be leaving them they so disorganized they leave you with costs for services they paid partial fees towards I never had such issues with Discovery but Bonitas is the pits I tell you I'm appauled by these guys you take premiums monthly but fail dearly to deliver a service for medication that doesn't even amount to R150 shame!