WS
William S
1 reviews | Active since May 2025
25 Nov 2025, 17:22
1 star because there is no option for 0 stars
Claim they informed us a Dr wasn’t in the network , didn’t pay for a procedure .
Why would I opt to pay for a procedure out out pocket when I’m on medical aid.
Have had various issues since day 1, luckily we will move next year.
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Bonitas Medical Fund's replyOfficial
26 Nov 2025, 09:56Hello William S
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply26 Nov 2025, 09:56
Official
Hello William S
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team