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Nompumelelo N

1 reviews | Active since Dec 2024

13 Dec 2024, 11:47

Negligence and Unfairly treatment after the garage did not close the oil lid after putting oil

I am lady who is treated unfairly by the petrol station manager after the garage made an incident after putting the oil in my car and not closing the cap. I am seeking assistance to protect my right i don't have a car i can't go to work this happened since from wednesday 4 December 2024.

On the 4th of December 2024 i was filling the petrol in Bonamanzi engen service station in Winkelspruit and was asking the petrol attendant to check even water and oil for me then he said i need to add 1 pint of oil after he putted he forgot to close the cap. I drove the car when i was on freeway i have noticed that something is not right with car there is less power and too much noise that was so irritating, so when i was approaching town the smoke came out from the bonnet then i was looking for a nearest service station around. when i got there the petrol opened and called me to see it was my shock and surprised because i noticed then i took a video of all what was happening before then he advised me to go back and report this incident because it was beyond his control and the car can even cause fire the way the engen was messed up.

I googled the number of the service station and then i called, i explained this to the manager, he apologised about the situation and asks me to put more oil well we didi that with the assistant but it couldnt work. He then sent the tow truck to come fetch the vehicle it was afternoon already he said he is gonna take it to a mechanic on thursday morning.

He did that and kept on updating me the progress up until monday he called to come fetch the vehicle. When i get there he asks the registered owner of the vehicle he said he need him i told him he is very far working i am the who is using the car, the manager Mr Riaan said he is not gonna release the because he need to claim the insurence he wants him to sign, Then i called the registered owner begging him to leave work and rush to come by me, he didnt have transport to come then i hired someone with the car togo fetch him and him back i also paid for that movements the of R500. Then the manager sent him to go to the police station to state that he has repairs the vehicle without us seeing whether the car is repairs or not, He made him signed his documents saying that he wants to be on safe side and not going to make a claim again. We opened the vehicle after done all that, things were messed up on the engen other pipes were loosed. I started the car then we moved the petrol was still there as I left the car before. When i was approaching freeway test driving the vehicle, it was jammed on freeway showing the oil light, engen light and other one then i took the video as well and i called Mr Raain the service manager that i am stuck on freeway. he responded i will give the mechanic your number.

The mechanic called me and asks if i am driving on a stip hill maybe thats why because i am out of petrol he assumed, i responded on him it was not true the vehicle i'm driving warned me with light before at the moment the petrol about quarter empty, He came on a scene opening the bonnet saying maybe its because he didn't program the car because there was no license disc on the car that is why he need to program the vehicle. he kept on opening the bonnet and starting the car i have noticed he opened the fuse box and took some out after that the petrol light came on dashboard then he said ja I told you its petrol I disagreed with him because the car shows. then he putted his own petrol taking from his car and tried to start the car and it couldn't start. The mechanic told me he is going to program the car in the morning because he doesn't carry the computer box. I will get the back car in the morning; it won't take long. Suddenly in the morning he is billing me with an invoice to pay him it was my shock then. I am seeking assistance the mechanic is billing me with invoices the car is fixed he wants me to pay that he came to me of which I did not called him I thought he was sent to come to make a follow up since he was fixing the car. Can someone help me all these people I am talking about are white people, so they think I am mad if I complains about something or putting comment they say I think I know too much so in this case I am not treated fairly as a black woman I am discriminated by white people with the faults that was done by the garage. It's been 2 weeks without my car. I am seeking help very urgent!!!

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