I paid R8000

I paid R8000.00 for 10 x gold chafing dishes and 10 x set of gold serving s****s they were suppose to deliver on the 28 March they nevertheless said they will deliver on the 2April they did not and again they said they will deliver on Saturday the 5thApril they did not deliver i am trying to consult them they only respond on WhatsApp they say I must be patient I need them to deposit my money back I have a proof of payment deposited at Absa bank.the porridge above bank deposit