Something fishy

Just wanna know if there is anyone else having withdrawal problems at boltbe? I've never experienced issues until today usually when I request for a withdrawal via ozow or walletdoc to my bank account, its always almost instant, today however it's a totally different story and you can't seem to get a straight forward answer from them. At first it was that they have over a 100 withdrawal requests and will get to me I must just be patient, that was at 04:47 this morning and I'm still waiting, now when I spoke to another agent it was said that they have a backlog and it usually takes 1-3 hours, and on weekend it apperantly also takes longer. I've made many withdrawals before weekends and during the week and never have I waited this long and have had to listen to so many different excuses, nor is any of that stated in the t&C's. Now this is just a theory I have I'm not in any way saying it's true or that I can prove it, I'm simply asking a valid question. What's happening are you shutting down, and you can't announce it because then nobody will waste their money here then you'll be going bankrupt not only closing, by not announcing it you still get in money, but you won't be making any pay outs because everything that comes in can't go out. It does seem like there is something you are not telling customers and that is *********. Can I please get a honest answer as to why I have been waiting 3hrs, and still don't have my money, or can someone wake up and get my money paid