Vehicle Category Allocation by BoltSA

I would like to ask for help with getting Bolt to allicate request categories on the vehicle that I registered with them last week. I made vehicle self inspection and paid for it online on Monday 30 May.The vehicle reflects on my driver portal but can not get requests because no request categories have been allocated to it. I have been battling with Bolt for the whole week until niw to get them fix the problem with no success at all. Please help as I need to work so that I can be able to pay for the car , otherwise I risk losing the vehucle for non payment.