Unauthorized charges /*****

Please kindly assist regarding this ride, I requested a ride from Mandlenkosi High school in Ntuzuma A Durban to Kwamashu J section and it cost R 35 minus my card promo.But my card was debited with R 431.00 since the driver charged my card for a trip to Umhlanga that I never requested or took.When I tried to call the driver he hang up and blocked my number.Kindly assist with misconducts as such and please feedback on the measures that you will take against this ********** driver who stole my money. Car info: NJ 89834 SUZUKI ERTIGA SIHLE DRIVER

Prompt response will be highly appreciated otherwise I will take further actions.

Kind Regards Nozipho

On Sun, 8 Mar 2020 at 21:46, Bolt Receipts <***> wrote: 08.03.2020 •••• 2979 R431 Base fare 7.50 Distance 310.00 Time 100.19 Booking fee 19.31 Discount code -6.00

Total R431

Ride distance 35 km Ride duration 01:40

Mandlenkosi High School 20:05 1 Palm Boulevard 21:45 map*** Sihle was your driver.