Trip never ended due to "technical problems"

14/5/20 The driver never ended my trip . I contacted the driver and he informed me that it was a "technical problem"(how true that is , I'm not sure ) . I came into contact with the support team that they have on the app Nico was the gentleman name that I'm still waiting on him to assist me. Below is the conversation that Im waiting on a reply for and while I'm waiting for a reply the payment of R91 is pending (that I WILL NOT PAY) and my account will probably be blocked then due to Bolt TAKING THEIR SWEET F&$*-*' TIME TO GET BACK TO ME !!! . . . I'm seeing al these review that the public is leaving but Bolt haven't reply to anyone .