Suspicious activity on first use of app

I installed the Bolt app, chose my pick-up point and destination point, chose Bolt Go and boom, received an error that there is suspicious activity under my profile. My very first use of the app. If Bolt allows suspicious activity under my profile, how on earth can I trust them with a photo of my face and ID. Hm! On my very first use of the app...suspicious activity. No thank you, Uber and Didi will stay.