STOP *****ING FROM YOUR CLIENTS ACCOUNTS.

I have been a very regular user of Bolt from Cape Town Boksburg and Benoni. As I don't have transport. When you book a ride it gives you an option of how to pay, of which cash comes up as their first option, today I arrived from the UK booked a ride from the airport to a B&B in Jatniel Benoni, the ride cost R70, I gave the driver R100 for helping with my luggage. I was then charged on my bank account as well....which I believe is THEFT. You cannot deduct monies out of an account without owners permission. They don't believe me, they are making all kinds of excuses telling me it may take 14 days to deposit money back that they stole out my account. I have heard from a few people this is a regular event from Bolt. Taking a double payment.