****** BY A TAXIFY DRIVER, HLAHISANI (HB25KBGP HYUNDAI ACCENT)

I requested a taxify on the 19-04-2021. They driver then canceled the trip due to network (that's what he said). I then had to make payment by sending him an eWallet whereas the amount was R470, but had to make 2 payments R400 and then R70 afterwards. But with the 2nd payment (R70) I made R150 instead of R70, by mistake. When I contact the driver he then told me he will send me back the extra amount I had paid, but he never did. When I call him again he the started to be rude and asked me to send him my account number for him to transfer the money into my account, but yet again, he did not till this day. He has even blocked me from whatsapp. I then decided to send the company an email and they asked for proofs of the eWallet, which I sent to them. They then asked for proof of the trip, I sent it to them. Last email the company sent to me, they told me I'm the one who canceled the trip and the trip never happened even though I sent them a screen shot of the where it says "The driver has arrived". So now I have been ****med not only by the driver but also by the Bolt Company itself. The drivers name is HLAHISANI and the registration number of the car is HB25KBGP Hyundai Accent.