Refund

Bolt has a tendency of taking money from our bank accounts before they render their service first. Now when they have to bring back your money should the driver doesn't pitch up or in the event where you cancel the ride. It haplen to me twice up till so far I haven't received my refund, it's more than a month now and it has occurred twice . I've contacted them instead you'll be answered by the robot. I'm so disappointed in BOLT.