Poor service-Bolt driver not returning my phone and Bolt is not doing anuthing to help

I forgot my phone with a bolt driver earlier today. The driver promised to bring it back within 30 minutes. Its been close to 4 hour. He is no longer picking up my calls and the emails that I have been sending to bolt are not being rep****.

Driver Bongani Mwelase….I am very disappointed at the poor service.