Pathetic Service and False Billing

I have recently downloaded the Bolt app

Yesterday I did my 2nd trip which cost R18. The driver by the name of Siyabonga had continue to run the metre after my destination which resulted in a bill of R683

I have contacted Bolt South Africa and BOLT support yet no feed. After proving proof of my payment and trip, I have not heard from the BOLT Team and they are still attempting to debit.

THIS IS ***** #Bolt