Pathetic service

A month ago a trip for payment R150 was done .up till today I am unable to use my bolt account because they have consistently attempted to Debit the same amount after payment was done once the trip ended.

They have no problem solving skills it's just become a useless unsafe app . No contact center to even resolve queries . Why would I pay for the same trip twice now all they do is create inconvenience for people that actually re**** on this putrid service!