Overcharged by Bolt South Africa

Request bolt on Monday from Stinkwood road fleurhof to Poka Street and the ride cost r42 , when i check on my card bolt r86

I've send an email till date no response good day

Please assist I've send mail to Bolt South Africa but i haven't received any feedback

See mail trail

Regards

-------- Original message -------- From: Esther Kgasi <***> Date: Wed, 2 Feb 2022, 11:46 To: Bolt South Africa <***> Subject: Re: Your Bolt trip on Monday Feedback please

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-------- Original message -------- From: Esther Kgasi <***> Date: Tue, 1 Feb 2022, 14:57 To: Esther Kgasi <***> Subject: Re: Your Bolt trip on Monday I've requested from Stinkwood to Poka street not 289 diepenaar Street

Sent from my Huawei phone

-------- Original message -------- From: Esther Kgasi <***> Date: Tue, 1 Feb 2022, 14:49 To: Bolt South Africa <***>, Setshego <***> Subject: Re: Your Bolt trip on Monday Good day

Yesterday I was over charged

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-------- Original message -------- From: Bolt South Africa <***> Date: Mon, 31 Jan 2022, 20:30 To: Setshego <***> Subject: Your Bolt trip on Monday Bolt Total: R86.00 Monday, 31 January 2022 Thanks for riding with us, Setshego We hope you enjoyed your ride Car Total R86.00 Base fare R4.25 Distance R64.00 Time R23.95 Booking fee R3.80 Total R96.00 Discount -R10.00 Total charged R86.00 PaymentIcon •••• 2016 A temporary hold of 5€ was placed on •••• 2016 at the start of your ride. This is just used to verify your payment method and will be released once verification is complete. Learn more. Your safety is our priority We’re committed to improving your ride experience and are always looking for ways to ensure you’re as safe as possible while riding with us. Learn more →

Ride details Monday, 31 January 2022

Pickup: 9 Stinkwood Street 19:34 Dropoff: 289 Diepenaar Street 20:15 Driver photo Your driver Aaron 00:40:56 • 11 km Get Free RidesInfo Share the code below with your friends and you'll get R50 off your next 1 trips! Your code SETSHEGOK5E GiveGet

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