OVER CHARGED FOR MY RIDE

Good evening On the June 2, 2021 @17:13:58 I ordered a ride from N1 City to Kensington which is about a 10-minute drive. I accepted. While driving my phone died. We then get to my house and I ask the driver how much I owe him. He tells me R65.00 and I pay him. I unload my things and start charging my cell phone. About a half an hour later I go to check my cell phone which is now charged a little in order for me to see messages that have come through. What a shock I got when I saw the actual amount that I needed to pay. R24.00 was the charge (below a pic.) That is a difference of R41.00??????????? Driver: Biruk Wondimu cell number ***. I am bitterly disappointed. I tried to call him, no answer………not surprised In the last 2 days I have had nothing but problems with Bolt pricing. On Tuesday 01st of June 2021 I ordered a ride to my place of work. A Journey that I have taken many times before and have always paid a maximum of R98.00 I always double check to see the amount and make sure I have the exact amount or round it up to a R100.00. I take it at the same time after 9am to avoid peak hour and paying almost double. Before I left my house the app showed me R98.00 but when we reach my destination the driver tells me R123.00 (difference of R25.00). I tell the driver my app showed R98.00 and I only have a R100.00 on me. He then refused to unlock the doors until I paid him the full amount. I had to call my boss from the vehicle and ask if he could bring me the difference. R25.00 plus R41.00 = R66.00 this is how you ripped me off in 3days???? When you request a ride you get a price when you are dropped off the price is almost double. The driver's say this is bolts doing. Every issue has to be referred to their Support Center and you get told their team is investigating nothing ever comes of it. This is ridiculous. And all they offer is a discount on the next drive. I would like my cash back please. At least with Uber what you see is what you get even if they are a little higher in price. Thinking of using Uber again. This is *******!!!! Bolt please get your act together!!!! And screen all drivers!!!!! I am really disgusted with the service