OUTSTANDING REFUND…

On the 5th of January 2024 I requested bolt for a trip to Johannesburg which costed R301,00, I then cancelled it shortly as I had change of plans, I was then charged R19,00 cancellation fee which was later refunded with now an outstanding amount of R301,00. I know bolt for refunding fees immediately but this time around I was not refunded and had to send an email explaining the exact mentioned above. Bolt responded to my email that my refund will take 2-14 working days in rare cases 30days to reflect depending on my bank account.

It’s over 30days and I still haven’t received my refund and I’m tired of reminding them via emails.

Bolt please refund my money….