****mers

As today is good Friday traffic everywhere was going to be bad so I requested for bolt services from my home to a temple for a prayer, each time I requested it searched and the driver never accepted the trip which lead me to search again a total of 10 tried an amount of R594 for all 10 trips was deducted from my bank account for the trips which was never taken, sent multiple emails and messages on the bolt app but it seemed like I was talking to robots cause these people never understand what I was saying and kept speaking about 1 trip yet I sent them screen shots of my banking app for the amounts taken and my bolt app which stated it was a 0 charge yet still they were rude and never assisted, Tina, Abigail, Wonuola, Rachael, these were the ******** people I had to deal with who had no idea of what was going on I don't know how they even work in places like this. Guys please refrain from using your bank account as payment cause these are *****'s we don't know how many people they did this to and people didn't realize I myself went back and saw it happened previously aswell but it was about a month ago with nothing being returned. I contacted my bank today regarding today's debits and was advised by them that bolt didn't release the payments and I had to send an email this is a whole lot of bull**** coming for a service provider majority of us use in times of need I will not use them again.