Lost phone on taxify/ bolt

Invoice no. *** Good day

For this trip I had requested XL Uber but to my surprise a normal car came and I did inquire where we all going to fit and the driver asked where we were going and squashed us in the car I had to seat on the front seat which I normally dont do.

On drop off at home as I entered gate i realised i forgot my phone, in the car. I tried calling it using a line from home and different people but to no avail. around 2pm the phone was unlocatable.

I reported matter to bolt but I've received no feedback. I require that Bolt reimburses me f my phone as had they sent correct car I would've sat at the back as I normally do with my trips as I usually travel with kids.

We tried locating the driver he denied the phone.

Regards