lost phone

However, it is quite obvious that he is unlikely to find the phone after three weeks have already passed since the incident, especially when the matter was reported less than 10 minutes after the drop-off.

I honestly find this entire situation extremely frustrating and unacceptable. The fact that it took three weeks before the driver was apparently questioned about the incident is completely unacceptable. If the matter had been investigated immediately, there may have been a much better chance of recovering the phone.

At this point, I am extremely disappointed with the way Bolt has handled this matter. The level of service and lack of urgency have been extremely poor. Bolt's service has been absolutely disappointing, to say the least.

I expected much better support and accountability from Bolt.