1 reviews | Active since Jan 2021
I wish I could give -5 stars
1st incident was 05/03/2021 I ordered a bolt from Justice Mohamed Street in Sunnyside to 1326 Justice Mohamed Street and back to De Kock Street. The driver tried to drop us a couple of blocks from our destination, because his GPS said that were at the destination. While inside he changed the details of the trip. Then on our way back he tried to drop us at Justice Mohammed Street where he had picked us up because he thought that's where we were going even though it clearly said we were going to De Kock Street Sunnyside, anyways the trip was saying R123 even though it were originally said R90 something I did report this and nothing was done. Then Saturday I ordered a bolt at around 9:20 and it did not move for about 5 to 10 minutes so I cancelled that bolt and ordered a second one which went in the opposite direction for 7 minutes I then decided to cancel it and order a 3rd Bolt which was two blocks away but only arrived after about 5 to 7 minutes even though the app said 2 minutes he then drove very slowly to my destination. On my way back I tried to order a bolt he was literally a couple of blocks away completing another trip and needed to come literally a couple of blocks towards Menlo but instead drove the complete opposite direction and ended up near Pretoria CBD. I contacted customer care as they advised and they apologise for the inconvenience, and say they hope it does not stop me from enjoying their service...... stop apologising, do something about your drivers or kiss your customers goodbye
