I LEFT MY PHONE IN A BOLT - - I WANT MY PHONE BACK, EVEN IF ITS JUST A SIM , IF YOU DONT WANT TO GIVE ME MY PHONE THEN.

On December 14th, I forgot my cellphone in a Bolt, I have since been trying and failing to reach these people, firstly there is no number you can possibly dial to speak with anyone, secondly if you do not use the app you cannot get help, I by chance got an email to contact them and that is also proving a nightmare. they keep insisting that I either send them an email from my registered account (I CANNOT, THE ONLY WAY FOR ME TO ACCESS MY GMAIL IS IF MY PHONE IS CLOSE AS Google SENDS OTP'S, I CANNOT ACCESS THESE OTP'S AS I DO NOT HAVE THE NUMBER AND SIM IS ON THAT VERY PHONE) or try reach them via the app (HOW WHEN FOR ME TO BE ABLE TO EVEN DOWNLOAD THE DAMN APP I NEED TO BE LOGGED ON TO MY GMAIL WHICH I CANNOT DUE TO THIS ISSUE)

Dealing with these European companies who operate in our country but give zero ****s about the very people that use their services is ****, so if you lose whatever belongs to you, you are basically on your own because good luck reaching this company, ALL I WANT IS THE NUMBER TO THE DRIVER SO I CALL HIM TO BRING BACK MY PHONE. THAT IS ALL. DO ANY OF YOUR PEOPLE GIVE A ****??????

IF ANY OF YOU CHOOSE TO DEAL WITH THIS PLEASE REACH ME ON *** AS I HAVE HAD TO GET A NEW NUMBER JUST TO STAY ACTIVE AND AVAILABLE. OR THIS EMAIL ADDRESS *** and NO this is not the email I use for Bolt, this is my work email, my bolt email is my personal gmail *** (Hopefully this helps) the number I have registered on Bolt is *** . . . .PLEASE DO SOMETHING.

I WILL NOT HOLD MY BREATH WAITING FOR A RESPONSE OR ACTION.