I booked a ride with Bolt on Sunday 13th Feb for one of my staff from ***ey Rd to Asoka Hotel for R56 (which was debited from my account) The final destination which the driver ended the ride at was an address in New Germany unknown to me

I booked a ride with Bolt on Sunday 13th Feb for one of my staff from ***ey Rd to Asoka Hotel for R56 (which was debited from my account) The final destination which the driver ended the ride at was an address in New Germany unknown to me. My account was debited for an additional R95 I have contacted Bolt for a refund but have been unsuccessful with this. They are offering me a part refund and a discount off the next ride. I want a FULL refund. Bolt seem to be part of the **** with the drivers they work with.