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I took a ride with bolt on Saturday the 23/09/2023 the drivers name was menzi mamabolo the driver said to me the amount they are going to charge me was R497 where as I saw R405 now I didn't have sufficient cash with me only had R410 he said I should pay him with an immediate payment on my app he said it hasn't reflected on his account HD stopped by a garage and told me I need to withdraw and give him the cash I withdrew money and gave him R500 after he dropped me off I received a notification from my bank to say money was paid

He drives a hundai accent FD 21 RX GP I sent bolt my query they said there's nothing they can do seems like this is why happenes when your a woman and alone

I need my refund R500 & R497 for a R405 trip