I am requesting for the refund of the balance, not a credit to my bold account

I requested a ride for my husband, from Akasia to 244 Makkie street which is less that 6 km, the initial charge was R58, it was 10:38 when I requested, my husband called at 11:55 saying he was home, the driver by the name of Goitseone Segooa ended a trip at 11:30, and I was charged R145