Frustrating experience

The 2 times I used Bolt, the first question the driver asks me is ‘what rate did they charge’ I tell them, then they tell me it’s too low and if I want to use them, I must do an E wallet to their account. So I say I won’t do that and then they say ok they will cancel the trip. What an absolute joke. I referred back to Uber and got a way cheaper rate to the same place with no questions asked. Only reason I tried bolt was that I believe it was meant to be cheaper. I won’t ever use them again.