Endless money deductions but no ride.

Im extremely dissapointed with Bolt. Today alone a total of R500 was deducted from my account. I requested for a rides and each time the driver was not found Bolt was still deducting money from my account. I tried getting hold of them and that AI chatbot carried on sayimg its pre-authorization fee. I mean come on, What authorization that high, is this a new **** or what. Who's got money laying around in ghis economy to be told money will be reversed between 14 to 30 days. Im not using this ehailing again.