Duplicated ride deductions calling it a temporary validation of my card !

I used Bolt Taxi Services on 08.11.2025 for a morning & evening ride. They deducted the trips from my back account. I checked my banking app there are duplicated deductions for the same trips. I contacted support and they say its temporary hold on the card and not a duplicated deduction. The money went off my account twice to me this is a duplicated deduction. Since when Bolt has the authority to put a hold on my card to validate the card. This is utterly wrong in reference to Consumer Act. I called my bank and explained what happened. My bank reversed the charges on the 11.11.2025. Bolt deducted the money again from my account on the 12.11.2025. This is really bull****. I called my bank again and explained the same and they say they now cannot do anything & I must wait for the hold to be released which could take 14 days. We all are living on a budget for a month. This now has affected my cash flow and is absolutely frustrating. I WILL NOT BE USING BOLT AGAIN !!!!!