Double Payments, cash and card debit

On friday the 14, i used Bolt and had forgotten to transfer funds on my card from savings to cheque account. I paid the driver cash, instead of leaving it as it is. today the 18th Feb, i tried to request for a ride and i had to pay again the amount i had paid cash to the driver. can i please be refunded or must i leave bold and join the uber family? i have been logging my complaint but nothing positive. i want my REFUNDS please