NM
Neo M

1 reviews | Active since Apr 2018

10 Jan 2026, 21:27

Double charged l

On the 4th of January 2026 u requested a bolt from katlehong south to pimville soweto, the trip was R202 which was debited from my account. On the 8th of January I saw another deduction has been deducted for what I don't know. I've tried escalating it I'm only giving an opportunity to speak to their robot. I Want my refund off R202.

Wanted to add screen shots doesn't give me thd

Regards Neo

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Replies (1)
NM
Neo M's update11 Jan 2026, 02:54
Reviewer Update
When I tried querying about my problem I was told the amount was for preauthorization payment but I'm failing to understand why would they deduct it 4 days after my ride and why must the preauthorization amount be the same as the ride payment