Don't use BOLT SA especially with your card details

Four unauthorized rides went off my account and the reference was Bolt Capetown on my app.The rides amounted to R300.I immediately blocked my card and in the morning I called my bank,when they checked the system it now said Bolt Bryanston and no longer CPT.I contacted Bolt for assistance and for a refund and this is their response.Im utterly disappointed and will never use their app again.

Yolanda Ngozi (Bolt)

Feb 12, 2022, 14:08 GMT+2

Thank you for your response, Melo

I'm afraid Bolt is unable to issue a refund as the rides were taken. However, you can contact your bank for further assistance.

Kind regards, Yolanda Bolt Customer Support