Disgusting staff

I am so ****en angry as i type this review. On Friday the driver i took a trip with had a system issues. I informed him that my ride was R24 on my app. When we got to my destination he gave me a different amount of 44. This driver was screaming at me and told me to be honest! He even had the audacity to tell me to give my phone to him. To make things worse he got out of the car and walked to towards me and was practically on top of me screaming at me. Had my uncle not come out god only knows what would have happened. I was petrified of this man. He even stood outside my uncles house for20 mins. An apology is no longer enough. Everytime your drivers display this kind attitude you apologize. Then tonight i get respond from bolt, i am not happy with it. I demand a manager calls me or il log a complaint on hellopeter. Someone called but i told her to **** off after being on the phone for 3 mins. First dudnt apologize for Friday's incident, she went into the call stating she cant compensate me because i paid less than the actual trip. I then asked her based on the messages I've been sending over the few days about the experience i had with your company was right. And does she feel like an apology is good enough! Not once did she bother to ask my side of the story, as i was talking she ****en raised her voice at me again trying get me to understand that i will kot be compensate. I told her to **** off and that i will be dealing with this on hellopeter. What kind of people does bolt have dealing with complaints. This driver intimidated me, he humiliated me by screaming at me in the road. He violated my personal space and an im suppose to ok with a sorry, then have sone fool call me saying i won't be compensated. Not once did i feel like a valued customer, no empathy was shown toward my experience. Im absolutely disappointed and disgusted