DISGUSTING SERVICE!!!!

Why is it that it is so easy for Bolt to debit the account but so hard for them to refund when they are in the wrong?

I had requested a trip for my domestics on the 27th July 2020 and my usual fee is around R70. The driver had some sort of issue with his GPS and just like that I was charged R117!!!!

How is this even right?? Now Bolt wants to credit my account or give me a R50 promo for my next trip. I do not want to use your services again I just want my money back!! Joke is, the R50 promo that was given, IT* DOESN'T even EXIST!!!!!!!!

HOW PATHETIC IS THIS BOLT???

THIS IS *******!!!!!!