Disgusting and ********* Bolt Driver

Yesterday afternoon I ordered a Bolt from work to home. And had to experience the worst drive back home in my LIFE!!!

First bad experience was when I jumped into the bolt. The Bolt driver goes on about my appearance and keeps going on about how he thinks I'm a beautiful woman and he wishes one day he would get a beautiful girlfriend like me. This made me feel extremely uncomfortable and because I had a long ride home (Midrand to Northriding), I was trying to be as polite as possible and tried just laughing it off, wishing the ride could just end already. As a woman this made me feel very unsafe.

On our way he drives into an apartment complex driveway (The Whisken to be exact) because he was not concentrating and I had to tell him that he is going the wrong way (this was at a round about).

His driving the whole way was very erratic and he was getting irritable with the other drivers on the road when he was the one in the wrong.

When we got near the Fourways mall, a lady driver behind us started talking a video of his driving because he almost went into her (and I hope she reports him to Bolt). This made him irritable and he started going on about her taking a video of him.

When we got near my house ( Main road just pass Wittkoppen) again he was not concentrating on the road and we almost hit a pothole and had to go onto oncoming traffic to avoid the pothole.

When he dropped me off at my apartment he left me at my gate and drove off. As I was walking down the driveway I told myself let me rate my experience with this driver and then only to see he did not end the ride and continued driving.

So I selected end trip and under other said my reason which was that the driver did not end the trip so I'm ending the trip. This is not the first time a driver has continued a trip after dropping me off.

Now before Bolt could find out from me what happened and my side of the story they just believed whatever the driver told them and concluded that I was in the wrong. So should I have just left him to continue the ride and it changed my debit card? Basically the consultant you sent me the message on the Bolt app was too lazy to do her/his job and do a proper investigate.

They told the driver to go to the police station to lay a charge because I tried to "rob" him and refused to pay. THAT IS A COMPLETE LIE!! I ended a trip to avoid being over charged, the driver should have ended the trip as soon as I jumped off. I have surveillance evidence showing me jumping out of the Bolt, us saying good bye to each other in a friendly manner and him driving off. So whater he told you guys was a lie!!

What terrible service. Why didn't you guys take the money off my account for the trip and then find out from both sides what happened before coming to a conclusion??? But now they are making like I'm a ********?? When their driver was the one in the wrong. And not to mention he seemed like he was on some sort of green leafy substance.

PLEASE CAN SOMEONE FROM BOLT CONTACT ME TO SORT THIS OUT!! YOUR DRIVER IS A LIE AND DANGEROUS.

I will be going to Twitter and will be making a tiktok video making other people aware of the disgusting service by BOLT. I will also be taking this to the consumer protect act and laying a charge.

You guys obviously do not screen your drivers. You put your customers lives in danger and make women feel unsafe.

I will also be deleting my account once this is delt with.