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Completely dissatisfied customer. I confirmed a trip for R280 and when I checked my phone later on after my trip, I had a notification from my bank that the amount had been reversed and I had then paid a different amount of R356. I emailed them and they were unwilling to rectify the pricing, claiming either I had taken a longer route (which I hadn't) or the first amount was to check the validity of my card details. They really think their customers are idiots, so I sent a screenshot of a previous trip to prove the cost and of the journey and the last response I got via email was that they will never rectify the problem but that I must please reach out if I should experience any future issues... There will be no future as I am not using their substandard service again.