Cell phone

Good afternoon on the requested a car from fitus to Johannesburg car registration number DJ49JLGP it was Toyota Etois I misplaced my cellphone Samsung A34 5G,Drive Name was Lindokuhle I sent any email to Bolt help desk nothing happened, I'm so angry to loose my cell phone like this the Drive stole my cellphone and he still working for Bolt ,Bolt support team they said there can't reach the Drive