Cancelled Ride due an Extremely Rude and Unprofessional Bolt Driver

I am writing to formally complain about a Bolt driver - Qiniso Fortune Mbanjwa, who displayed extremely rude and unprofessional behavior prior to my ride on the 25/12/2025 @08:36. Qiniso Fortune Mbanjwa parked the vehicle at the wrong address, not the one I had requested. When I approached him to ask him to reverse to the correct address, he shouted from his vehicle in Zulu, calling me mad and saying I shouldn’t expect him to move the car. Meanwhile, he had loud music playing. As I was in the process of canceling the ride, he insulted me, calling me a “stupid boy” and rushed me to cancel so he could leave. . This behavior made me feel uncomfortable and unsafe hence I canceled my ride. I request that Bolt investigate this matter and take appropriate action against the driver to ensure such behavior is not tolerated on your platform.