kS
kerreen S

1 reviews | Active since Sept 2021

13 Sept 2021, 11:24

BOLT WORST COMPANY EVER

i am absolutely disgusted by this service. this morning i requested a bolt driver to come to work, i got into the offcie and realised i had left my phone in the car it was too late to run after him so i tried ample times to call my number it has been ringing and then goes off rings again and off again. i go onto the bolt website there is no number to contact the headoffice or customner services on;y a support email addres which is ****ing ridiculous because if there was a contact number they could have located that driver and i could have had my phone back by now. but now i must and wait for a response on email while this driver could have already sold the phone by now. i am beyond shocked by this terrible service this is why uber does so much better than you guys had i forgotten my phone in an uber it would have been returned to me by now but bolt seems to have the most dishonest and ***** drivers! and worse so pathetic customer service help too! and now i probably wont get it back because you people dont give a **** about giving your customers proper customer services, other people use your drivers profiles all the time and you people are too stupid to see what they doing and its mostly these people who harm women or rob people!

i want to know what is your company going to do about this ? .or let me guess you guys are going to do nothing as usual!

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Replies (1)
kS
kerreen S's update13 Sept 2021, 15:00
Reviewer Update
may i please be provided with a contact number for bolt it is absolutely ridiculous that there is no way of calling these people!!!