Bolt Support Team Is Useless

This is by far the worst company that I have dealt with. The have no sense of urgency, they don't do any follow ups with customers. I have been going on with the support team from Bolt, and they have been throwing me from pillar to post with the same issue. I have been explaining to them what the issue is, and they just don't seem to understand what the hell I am talking about. I have opened a ticket with the support team; this was last month that it was opened and still they are not able to resolve the issue.

Every time that I get an email from them it is a different person that deals with the issue, and they are always asking for some information as in I didn't mention everything on the first email that I have sent to them. They are just getting paid to waste our time these people.