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Shayne T

1 reviews | Active since Sept 2018

27 Apr 2022, 10:30

BOLT Support non existent; it supports ********* not passengers.

I left my cellphone in the BOLT taxi in Sea Point. I was able to call my phone and it rang and rang. A few minutes later I called the driver who said there was no phone in the back of his cab...but he didn't sound at all interested. He volunteered that he had droped off a fare in Camps Bay and gave me the address, but could not give me a name.

I blocked and blacklisted the phone. I contacted BOLT by email...no phone number is available. Over and over again I sought their help, but found them obstructive to the point of almost aiding and abetting the *****...theft by finding.

Either the driver stole the cellphone or the fare that followed me; only BOLT can give the information requiredm and they refused to assist me.

I have laid complaint with SAPS Sea Point, but because of the delays in assistance from BOLT, the ***** has quite literally BOLTed! BOLT Support is there for its drivers. The drivers address is non existent on Google Maps. A disgraceful service from BOLT. They deserve ZERO points, not one point.

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