1 reviews | Active since Sept 2018
BOLT Support non existent; it supports ********* not passengers.
I left my cellphone in the BOLT taxi in Sea Point. I was able to call my phone and it rang and rang. A few minutes later I called the driver who said there was no phone in the back of his cab...but he didn't sound at all interested. He volunteered that he had droped off a fare in Camps Bay and gave me the address, but could not give me a name.
I blocked and blacklisted the phone. I contacted BOLT by email...no phone number is available. Over and over again I sought their help, but found them obstructive to the point of almost aiding and abetting the *****...theft by finding.
Either the driver stole the cellphone or the fare that followed me; only BOLT can give the information requiredm and they refused to assist me.
I have laid complaint with SAPS Sea Point, but because of the delays in assistance from BOLT, the ***** has quite literally BOLTed! BOLT Support is there for its drivers. The drivers address is non existent on Google Maps. A disgraceful service from BOLT. They deserve ZERO points, not one point.
