BOLT SUCKS !!!!!!!

personally hardly does a review on business because i work in customer service and i know what impacts it has too the business. today 15/09/25 i had paid for two R150 vouchers which gave me two different promotions codes too apply too my bolt app , bare in mind that i work nightshift and i intended too leave my house at 1pm as i start shift at 3pm. when requesting a ride and wanting too apply one of the promo codes it advised that it was currently unavailable, i then proceeded too contact customer service it took them basically an 1 1/5 to give me an AI response after i had asked for a manager and simply said have a good day. the amount of anger this has caused because it firstly not professional nor is it fair as i paid for those two vouchers R300 in total only too be told have a great day when reaching too the customer service team. Bolt is such a big company but the lack of customer service support is ridiculously pathetically insane. SO BOLT MANAGEMENT i would like to speak with a manger and yes im going to be a Karen about it because if it was handled correctly it would have never came too this point.

thanks a lot