Bolt Stole My Money

I'm trying to email Bolt they do not respond, I had requested a bolt I did have cash on me so I used my card(which I never do due to trust issues) desperate times ,The driver arrive and drops me off at my destination I get a sms bank notification the amount is more then double my trip I check the invoice and the destination is not where I was dropped off meaning the driver didn't end the trip after dropping me off also meaning he kept on billing me,I honestly think its time we stop bolt from all this BS that they catch up to.