Bolt south africa unauthorised amount.

They took almost R800 for a trip that's worth R350 the worse part is that I was very sick going to the doctor very sick had to cut my day at work short. I get to the doctor the bill needs to be paid but now half the money is gone... Same day I request to go home the driver comes the trip is worth R30 the app is busy telling the driver to take me back where he just picked me up stuck on that when I finally arrive it ends the trip shows me I just came from the R400 trip I had to pay the driver cash as soon as I step in my house a fee of R33 deducted... That I let it go I took the R50 I gave the driver as a tip and I also blame the ****py network problems I experienced at the doctors.

Now to get my R378 back has been a nightmare! They wanted proof I gave them after they promised my money would be back between 7 to 14 working days after all the details which THEY asked for proving the fact that they have ****** me they tell me my trip cost R 341 but I've been telling them I don't despute that amount I am desputing the amount they took to check if I can tip which they then decided to keep for themselves.