Bolt south Africa is ***********

I am a owner of a vehicle on this bolt e hailing service few days ago I purchased another vehicle uploaded the documents today I inquired why the review for my latest vehicle is taking so long I was told I uploaded the wrong documents, I then asked them to cancel my current application so I can upload the correct documents, no feedback from their support and now I'm stuck with a financed vehicle and first payment to the bank looming over my head