Bolt South Africa drivers

Requested a ride from a driver shadrack mabuza with number plate MT73FDGP. The driver was unprofessional. He was focused on his phone all the way from my pick up until drop off. And then after when he dropped me off, he decided not to end the trip. He continued riding without me in the car. I had to make calls for safety up until he was called by emergency for him to end the trip. Please deal with your drivers. That was unprofessional because I might be charged for something that i have got nothing to do with. He is very greedy for not ending the trip for his own benefit. Bolt I’m very much disappointed.