Bolt SA are *******

I ordered a Bolt this morning the funds were deducted from my bank account, there driver accepted the ride and when he came to my location firstly he was rude, 2ndly he wanted a cash payment as I already paid for the ride off my account he then cancelled my ride telling me his going to open it up for another driver to assist me and I will get my money back well none of that happened I was left stranded and Bolt did pay my money back all there app said was they going to charge me for cancelling yet it was there driver that did that. I will never use there service again horrible, horrible service.