BOLT REFUSE CLIENT COMMUNICATION AND TAKE MONEY FROM CLIENTS

Please thin twice before using the service of BOLT. When You book the trip, take a screenshot as You are financially responsible if There is traffic of the driver decide to use their own route. Drivers have never any change and when the driver stop for change, you get billed. Their mistake. I will never ever again book any trips via my bank card, as they bill when ever they want what ever they want! then the driver demand cash and the bolt take the money off your card there after. You need to call BOLT. THEY NEVER MAKE ANY EFFORT TO CALL YOU OR CALL BACK. Management is not existing and they never speak with anyone. I now struggle for 6 days to get a refund of R136. After spending R280 on my phone with calls, Endless cost on my account due to their continuous transaction, (ONE TRANSACTION) R136 so far this cost is for my account and BOLT refuse to talk about it or get involve to refund this. Be very careful when using this service as they operate *********ly and they treat there drivers very bad, especially when it gets to money matters.. Please do not support bad service companies like these! Its Your right to get good service!